Privacy Policy

Last updated: 26 July 2025

Introduction

Social Stay (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our property rental platform at socialstay.pt.

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Profile information (photos, preferences, bio)
  • Property listing information
  • Rental applications and communications
  • Payment information (processed securely by third parties)

Usage Information

  • How you interact with our website and services
  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on our site

How We Use Cookies

We use cookies and similar technologies to enhance your experience on Social Stay. We categorize cookies into the following types:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

  • User authentication and login sessions
  • Security and fraud prevention
  • Basic website functionality

Analytics Cookies

Help us understand how visitors use our website through Google Analytics.

  • Page views and user journey tracking
  • Performance measurement
  • Error tracking and debugging

Marketing Cookies

Allow us to deliver relevant content and measure campaign effectiveness.

  • Personalized content recommendations
  • Advertising campaign measurement
  • Social media integration

Manage Your Cookie Preferences: You can control which cookies you accept at any time.

How We Use Your Information

  • Provide and improve our property rental services
  • Process rental applications and facilitate connections
  • Communicate with you about your account and listings
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Send marketing communications (with your consent)

Data Sharing

We do not sell your personal data to third parties. We may share your information in these limited circumstances:

  • With other users as part of our service (e.g., contact information for rental inquiries)
  • With service providers who help us operate our platform
  • When required by law or to protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)

Your Rights (GDPR)

If you are in the European Union, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your personal data
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at privacy@socialstay.pt

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it by law.

Third-Party Services

Our website uses the following third-party services:

  • Google Analytics: Website analytics (privacy policy:Google Privacy Policy)
  • Supabase: Database and authentication services
  • Vercel: Website hosting and deployment

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: privacy@socialstay.pt
Address: [Your Company Address]
Data Protection Officer: [DPO Contact if applicable]

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date above.